Members area

Welcome the merchant hub where you will find all the info you need to run your store with Slide!


  • Use your own packaging or our biodegradable shipping bags
  • You receive 50 free shipping bags when you start shipping with us
  • Top-up your bags by ordering below

Say hello to the plastic-free courier bag that you can send back to earth


See what questions our members have been asking

How do I print the waybill?


Select 'Delivery details' in the portal and then 'download PDF'

Do I need a waybill printer?


If we are collecting order from your depot, you will need to print the waybills. This can be done with a standard or sticker printer.

Do you have insurance for the goods in transit?


Yes we do. If you would like more info, please email us.

How do I know if an order has been delivered?


You can track the status of an order on the homepage of the portal.

What happens if my customer is not available for collection?


We will try our best to arrange for the delivery. If all else fails, our driver will return it to the original collection location.

Do you deliver internationally?


Please contact to discuss your requirements.

How are you promoting a greener last mile?


Sustainability is central to our business's mission statement. We make use of light vehicles and bio-degradable packaging.


Remote support
  • Create an account
  • Connect your online store to the Slide portal
  • Have packaging and a waybill printer ready
  • Top up your wallet
  • Click "App and Sales Channel Settings"
  • Click "Develop apps"Click "
  • Create an app"Enter app name: "SlideOnline"
  • Click "Create app"
  • Click "Configure Admin API scopes"
  • Select "read_orders" under the Orders section and "read_products" under the Products section
  • Create an app"Enter app name: "SlideOnline"
  • Click "Save"
  • Click "Install app"
  • Click "Reveal token once"
  • Copy and paste the token + Shopify store URL

Support line

Talk to our operations team

Get in touch
For more urgent enquiries please phone us:
+27 84 875 0736